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Product recall: Stop using this Anker power bank ASAP

Sep 10, 2023

Third-party smartphone accessories are often convenient and affordable, especially in a pinch. The facts, however, suggest that using unauthorized things like chargers could put your household at risk.

Even trustworthy companies have problems with their products at times. One couple learned this valuable lesson after a fire almost destroyed their Maryland home recently. The brand behind the power bank is already pulling products from its site.

If you own one of these charging devices, stop using it immediately! Read on for details on this dangerous power bank and what to do if you own one.

An Anker 535 power bank has been determined as the cause of a house fire in Maryland. A number of these phone chargers include a manufacturing defect that has the potential to overheat and catch fire.

The Maryland couple left the charger unattended in a packed suitcase when it combusted spontaneously. The device had not been used in at least a week. Thankfully, nobody was hurt. The homeowners evacuated and were able to contain the fire.

The official announcement can be found here. The model number being recalled is A1366.

To verify the model of your Anker power bank, look at the bottom of the device. If you have a recalled model, you should see 535 Power Bank (PowerCore 20K) and Model: A1366 displayed. You can see an example in the photos below.

If you own one of the recalled power banks, Anker said to follow these safety precautions:

You’re entitled to a full refund if you own the recalled power bank. You will need proof of purchase to get the refund.

Wondering about the best way to charge your devices safely? Here are pro tips from our team:

If you notice any chargers heating up unexpectedly or failing to charge your gear, it might just be time for an upgrade.

Smartphone charging mistakes you’re making and how to fix them

True or false: Extreme cold is as bad for your phone battery as heat

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A1366 535 A1366